Terms & Conditions

  • About Us

    • 3D-BG, LLC is a small business based in Ohio, USA, offering 3D printing services, including premade items and fully customized pieces based on customer-submitted photographs, specifications, or designs.

  • Products and Services

    • Premade Products: Ready-made 3D printed items available for purchase as displayed. This includes any items using our designs that allow customers to customize colors, materials, or both.

    • Custom Orders: Items created based on customer-provided specifications or design files.

  • Orders and Payment

    • All orders are subject to acceptance and availability.

    • Prices are listed in U.S. dollars and subject to Ohio state and local sales tax where applicable.

    • Payment is due in full at the time of order unless otherwise agreed.

    • Accepted payment methods: PayPal.

  • Custom Orders

    • Customers submitting designs confirm that they have the rights to use all content submitted.

    • Design/setup fees may apply depending on complexity.

    • We reserve the right to refuse orders that are offensive, infringing, or illegal.

    • All custom sales are final unless the item is defective.

  • File Handling

    • You retain ownership of all intellectual property you submit.

    • By sending us a design, you grant us a limited right to use it solely for the purpose of fulfilling your order.

    • We will not reuse, resell, or distribute your design without your explicit written consent.

    • Files may be stored securely for quality control or repeat orders. You may request the deletion of your files by contacting Email.

    • We are not liable for file corruption, loss, or issues resulting from the use of unsupported file formats.

  • Production and Shipping

    • Production times vary depending on order type and volume.

    • Shipping fees are calculated at checkout. We are not responsible for delays caused by carriers or incorrect shipping info.

    • Customers are responsible for any customs, import duties, or additional fees.

  • Returns and Refunds

    • Premade Items: Returnable within 14 days of delivery if unused and in original condition. Buyer pays return shipping.

  • Custom Items:

    • All sales are final unless the item is defective or does not match the approved specifications.

    • To initiate a return or claim, email us at Email within 7 days of receipt.

  • Intellectual Property

    • All website content (excluding user-submitted files) is owned or licensed by 3D-BG, LLC. You may not copy, distribute, or reproduce any materials without prior written permission.

  • Limitation of Liability

    • We are not responsible for indirect or consequential damages. Our liability is limited to the amount you paid for the product in question.

  • Governing Law

    • These Terms are governed by the laws of the State of Ohio, United States. Any disputes shall be resolved in the courts of Wood County, Ohio.

  • Changes to Terms

    • We reserve the right to modify these terms at any time. Updates will be posted on this page. Continued use of our site or services constitutes acceptance of the revised Terms.

Last Updated: May 1, 2025

Business Name: 3D-BG, LLC

Business Address: Bowling Green, Ohio, USA

Email: 3dbg.office@gmail.com

Privacy Policy

Effective Date: May 1, 2025

3D-BG, LLC values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with U.S. laws, including the California Consumer Privacy Act (CCPA), Colorado Privacy Act (CPA), Virginia Consumer Data Protection Act (VCDPA), and others.

1. Information We Collect

  • Personal Info: Name, email, phone, billing/shipping address.

  • Order Details: Product selections, design files, payment confirmation.

  • Device Info: IP address, browser type, and usage data (via cookies).

2. How We Use Your Information

  • Fulfill and manage orders

  • Communicate about orders or customer service issues

  • Improve website functionality and performance

  • Comply with legal obligations

3. Sharing Your Data

We do not sell or rent your personal data. We only share information with:

  • Service providers (e.g., shipping carriers, payment processors)

  • Legal authorities if required by law

4. Your Rights

You have the right to:

  • Access your data

  • Request deletion or correction

  • Opt-out of marketing emails

California residents also have the right to:

  • Request a report of personal data collected and shared

  • Opt out of the “sale” of personal data (we do not sell your data)

  • To exercise your rights, contact us at Email.

5. Data Security

  • We implement appropriate security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

  • We retain customer information for as long as necessary to fulfill orders and comply with legal obligations.

7. Children’s Privacy

  • Our services are not intended for children under 13. We do not knowingly collect information from minors.

8. Changes to This Privacy Policy

  • We may update this policy from time to time. We will post any changes on this page with a new effective date.

Cookie Policy

Effective Date: May 1, 2025

3D-BG, LLC uses cookies and similar tracking technologies on our website to enhance your browsing experience, analyze traffic, and personalize content.

1. What Are Cookies?

  • Cookies are small text files stored on your device when you visit a website. They help remember user preferences, login info, and track site usage.

2. Types of Cookies We Use

  • Essential Cookies: Required for core site functionality (e.g., shopping cart, checkout).

  • Performance Cookies: Help us understand how visitors interact with the site (e.g., via Google Analytics).

  • Functional Cookies: Remember user choices to provide enhanced functionality.

  • Marketing Cookies (Optional): Track user behavior for advertising or retargeting purposes. We only use these with your consent.

3. Your Choices

When you first visit our site, you’ll see a cookie banner giving you the option to:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage your cookie preferences

  • You can also change or withdraw your consent at any time by adjusting your browser settings or clicking “Cookie Preferences” at the bottom of our website.

4. Third-Party Cookies

  • We may use third-party services (e.g., Google Analytics) that place their own cookies. These are governed by the privacy policies of those third parties.

5. How to Manage Cookies

You can control cookies through your browser settings:

  • Delete existing cookies

  • Block all cookies

  • Receive alerts when cookies are set

  • Note: Blocking essential cookies may affect site functionality.

6. Contact Us

  • If you have questions about our use of cookies, please contact: Email

  • We use cookies to improve your experience, analyze website traffic, and personalize content. By clicking “Accept All,” you consent to our use of cookies.